Cartime Rochdale

Our experience with Cartime has been a very positive up to now. John was our sales advisor and he was great. No hard sells and made us feel at ease - not the usual hard sell used car salesman. We'd be back for another car for sure.

I was happy with the service at Cartime Rochdale because they had exactly what I wanted and it was done in the same day excellent service and communication

My experience at Cartime Rochdale could have been better because when we first went to see the cars all was fine. Gary made us welcome and comfortable. We did test drive. He was knowledgeable and easy to discuss with. When we returned to finalise- it was very different. We were told on the last minute there was only one key. We were 4 hours. We ended up being driven to PO to get the V5 form sent off. We felt rushed. The forms were sent to my phone and were tiny. Difficult to read. And on the car we purchased it said two keys. We said we were not happy with that. The sales man said it was because of Covid? 2 may not have been with the car. By this time we just wanted to leave. Also Gary said we would have a Mercedes Card which we were shown but that apparently disappeared. Since then we have been in touch and they have agreed to pay for another key when we get one from Mercedes. So far the car seems fine although the inside could have been cleaner but it was late in the day we left.